Stanbic IBTC Asset Management has implemented robust measures to protect its customers from increasing scams targeting mutual fund holders. In response to a rise in fraudulent activities, the company has launched an educational campaign aimed at safeguarding investors and ensuring they understand the proper procedures for mutual fund subscriptions.
Focus on Customer Protection
The company recently observed a surge in customer inquiries about the authenticity of messages related to mutual fund subscriptions. Many of these messages contained incorrect account numbers, creating confusion and concern among investors. To address these concerns, Stanbic IBTC Asset Management is focusing on raising awareness about how to securely manage investments.
Campaign Goals and Objectives
The new campaign is built around three main objectives:
- Educating Customers: The first goal is to provide customers with accurate information on the mutual fund subscription process, empowering them to make well-informed decisions about their investments.
- Ensuring Payment Verification: Customers are encouraged to verify payment accounts for any Stanbic IBTC mutual fund investments. The company emphasizes the importance of due diligence to confirm the legitimacy of financial communications.
- Raising Awareness of Scam Attempts: The campaign also seeks to highlight common tactics used by scammers, including misleading account details, so that customers remain vigilant and informed.
Commitment to Financial Safety
Busola Jejelowo, the Chief Executive of Stanbic IBTC Asset Management, spoke about the importance of the initiative in protecting customers in an increasingly complex financial environment. She stressed that the company’s top priority is its customers’ financial safety, and that Stanbic IBTC is committed to ensuring clients have the necessary security to manage their investments confidently.
The campaign is part of a broader effort by Stanbic IBTC to safeguard investors and enhance their understanding of how to securely navigate financial transactions, ensuring a safer investment experience for all clients.
